Last Updated: [Insert Date]

Welcome to Felt Bicycles Sales! These Terms and Conditions govern your use of our website (bikesclothingsale.com) and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.

1. Our Customers

Felt Bicycles Sales caters to cycling enthusiasts who value high-performance bicycles, premium cycling apparel, and quality parts. Our products are designed for riders who demand precision engineering and premium materials in their cycling gear.

2. Website Use

2.1 Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm you have the legal capacity to enter into binding contracts.

2.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.3 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe all products on our website. However, colors may appear slightly different due to monitor settings, and we reserve the right to update product specifications without notice.

3.2 Product Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you and either cancel that item or offer a suitable alternative.

3.3 Geographic Restrictions

We ship worldwide except to certain Asian countries and remote areas. If your location is not serviceable, we will notify you during checkout.

4. Orders and Payments

4.1 Order Process

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We process all orders within 1-2 business days (excluding weekends and holidays).

4.2 Pricing

All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4.3 Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal. You confirm that the payment method you use is yours or that you have authorization to use it.

4.4 Shipping Options

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary depending on destination and customs processing.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of receiving your order. To be eligible:

  • Items must be unused, in original condition with all tags attached
  • Items must be in their original packaging
  • A copy of your order confirmation or receipt is required

5.2 Clothing Return Restriction

For safety and hygiene reasons, clothing items that have been worn, washed, or had tags removed cannot be returned or exchanged.

5.3 Return Process

Contact us at [email protected] within 15 days of receiving your order to initiate a return. We will provide return instructions within 24 hours.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable. Refunds will be issued to your original payment method.

5.5 Damaged or Defective Items

If you receive a damaged or defective item, contact us immediately with photos. We’ll arrange for a replacement or refund and cover all associated shipping costs.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use any content without our express written permission.

7. Limitation of Liability

Felt Bicycles Sales shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our website after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, USA. Any disputes shall be resolved in the courts of Nashville, Tennessee.

11. Contact Us

For questions about these Terms and Conditions, please contact:

Felt Bicycles Sales
846 Allen Road
Nashville, TN 37214 USA
Email: [email protected]
Hours: Monday-Friday, 9am-5pm CST